Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the LeadAI360 website and services. By using our website or services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

LeadAI360 provides AI-powered chatbot and voice bot solutions designed to help businesses capture, qualify, and convert leads. Service features, pricing, and availability are described on our website and in applicable service agreements.

3. Account and Registration

Certain services may require you to provide accurate and complete registration information. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.

4. Acceptable Use

You agree not to:

• Use our services for any unlawful, harmful, or fraudulent purpose.
• Attempt to gain unauthorized access to our systems or other users' data.
• Interfere with or disrupt the integrity or performance of our services.
• Reverse engineer, copy, or resell our services without written permission.
• Use our services to send spam, harassment, or misleading communications.

5. Fees and Payment

Paid services are billed according to the plan selected at signup. Fees are non-refundable except where required by law or expressly stated in your service agreement. We reserve the right to change pricing with reasonable notice.

6. Intellectual Property

All content, trademarks, logos, software, and materials on our website and within our services are owned by LeadAI360 or our licensors. You may not use our intellectual property without prior written consent.

7. Client Data

You retain ownership of data you submit through our services. You grant us a limited license to process that data solely to provide and improve our services, in accordance with our Privacy Policy and any applicable data processing agreement.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee uninterrupted or error-free operation, or specific business results from use of our services.

9. Limitation of Liability

To the fullest extent permitted by law, LeadAI360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for services in the twelve months preceding the claim.

10. Termination

We may suspend or terminate your access to our services if you violate these Terms or if required for legal or security reasons. You may cancel your subscription at any time according to your plan terms.

11. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Alberta, Canada.

12. Changes to Terms

We may modify these Terms at any time by posting the updated version on this page. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact us at lead@leadai360.com or +1 (587) 324-5864.