Privacy Policy

1. Introduction

LeadAI360 ("we," "us," or "our") provides AI-powered chatbot and voice bot solutions for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information such as name, email address, phone number, and company name when you submit a form or request a demo.
• Usage data including pages visited, time spent on the site, browser type, device information, and referring URLs.
• Communications you send to us, including support requests and feedback.
• Business data processed through our chatbot and voice bot services on behalf of our clients, as governed by our client agreements.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services.
• Respond to inquiries, send quotes, and deliver customer support.
• Send service-related communications, including updates and administrative messages.
• Analyze usage trends to improve user experience and product performance.
• Comply with legal obligations and protect our rights.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at lead@leadai360.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at lead@leadai360.com or +1 (587) 324-5864.